HYDERABAD, India — Intense Technologies Limited reported audited results for the first quarter of FY27, with total income and profitability lower than the year-ago period even as the technology company added two new clients, maintained full customer renewals and expanded its focus on artificial intelligence-led solutions and international markets.
- Total income stood at ₹3,103.52 lakh in Q1 FY27, compared with ₹3,147.93 lakh a year earlier.
- EBITDA fell to ₹152.60 lakh from ₹308.43 lakh, while the EBITDA margin declined to 4.92%.
- Net profit was ₹87.16 lakh, compared with ₹125.27 lakh in Q1 FY26.
- The company secured two new clients and reported a 100% client renewal rate.
Intense Technologies reports weaker quarterly profitability
The company’s Q1 FY27 total income declined by about 1.4% from the corresponding quarter of the previous financial year. EBITDA fell more sharply, reflecting a decline in operating margin during the quarter.
Net profit also decreased year-on-year, while earnings per share stood at ₹0.36 against ₹0.52 in Q1 FY26.
New clients strengthen expansion strategy
Intense Technologies said it added two new clients during the quarter, with one coming from the domestic market and another from an international market.
The company is also pursuing government-led digital transformation initiatives as it looks to expand its presence in the public sector. Its focus remains on sectors including banking, financial services and insurance, telecommunications and government.
A 100% client renewal rate was reported for the quarter, which the company linked to customer satisfaction and long-term relationships.
AI and DPDPA solutions remain key growth areas
Intense Technologies said it is integrating Large Language Models across its platforms to support contextual and hyper-personalised customer experiences and improve operational efficiency.
The company is also positioning its DPDPA Governance Platform as a market-ready solution for organisations seeking to address data protection compliance requirements. The platform could allow the company to pursue opportunities beyond its traditional BFSI-focused market.
Company expands international footprint
The technology company said it is strengthening its presence in India while expanding in international markets, particularly the United Kingdom and the United Arab Emirates.
Intense Technologies operates across four continents and provides platform-led services covering customer communications, data management and process automation.
QKS Group recognition for communications platform
The company said it was recognised in the QKS Group SPARK Matrix for Customer Communications Management 2026 report.
According to the company, the recognition reflects its Centralised Communications Hub, intellectual-property-led technology platforms and domain expertise in delivering communications solutions for regulated industries.
What the company said
Intense Technologies Director Anisha Shastri said the addition of two new clients during the quarter would help enterprises expand digitisation and create long-term value.
We continue to strengthen our AI capabilities by embedding Large Language Models (LLMs) across our platforms.
Shastri also highlighted the company’s plans to expand its customer base, strengthen its services and platform portfolio, and increase its presence in high-growth sectors.
Company’s technology scale
Intense Technologies said its platforms and services support more than one billion lives daily across its global operations.
The company manages the delivery of one billion notifications annually and generates 50 million statements each month. It has also onboarded more than one billion subscribers to date, according to the company.
Q1 FY27 financial snapshot
| Financial Metric | Q1 FY27 | Q1 FY26 |
|---|---|---|
| Total Income | ₹3,103.52 lakh | ₹3,147.93 lakh |
| EBITDA | ₹152.60 lakh | ₹308.43 lakh |
| EBITDA Margin | 4.92% | 9.80% |
| Net Profit | ₹87.16 lakh | ₹125.27 lakh |
| EPS | ₹0.36 | ₹0.52 |
FY26 financial context
For FY26, Intense Technologies reported consolidated total income of ₹129.91 crore, EBITDA of ₹16.66 crore and a loss after tax of ₹15.65 crore.
The company said that during FY26 it recognised one-time non-recurring provisions as exceptional items relating to intangible asset impairment and provision for doubtful debts.
What happens next
Intense Technologies is targeting further growth through new customer acquisitions, government digital transformation opportunities, international expansion and increased use of AI across its platforms.
The company’s stated strategy also includes expanding DPDPA compliance solutions and strengthening its offerings for regulated industries as it seeks to build its customer and services portfolio.
